The Spryker State Machine supports order management processes for commerce business models. It also allows other complex processes to be digitally conceptualized, mapped and executed – which came in particularly handy for
EIGENSONNE’s highly individualized business logic. When using a State Machine, processes are automated and can be extended or changed with the simplest tools and without an ERP system. The graphic representation also plays an important role here. Individual steps and statuses can be mapped and complicated processes can be easily illustrated.
EIGENSONNE has created different State Machines. Here’s an illustration of their sales process, divided into 12 steps. The team divided the rather complex process of preparing the offer and closing the sale into five different process categories and packed these into logical, successive steps. New or updated process elements can be integrated within a few hours or a couple of days at most. The visualization is so user-friendly that every stakeholder in the business can understand everything without having to get involved in the technical aspects.
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