In this day and age many vehicles already come equipped with the connectivity that allows us to learn more about customer behavior and vehicle performance.
But what will be possible tomorrow?
By the end of 2020, four out of five vehicles will be sold with connectivity. As a profit hub for numerous suppliers, software companies, advertising agencies and obviously car manufacturers, the potential of Car Commerce is clearly in the potential as an additional distribution and communication channel.
How can I benefit from this?
We spend 90% of our time on messenger platforms in our phone while, on average, only about 5 different apps are used on a smartphone.
Are chatbots the solution to retain customers?
Conversational Commerce, as an intersection of messaging and shopping, offers a new way of sealing the deal with customers. By 2020, more than 80 percent of businesses should be using some type of chatbot automation that increases the market size to 3 billion USD.
What tasks can a bot take on and what are the advantages offered by chatbots and voice bots for a company?