How can businesses cost-effectively engage in individual conversations around customers' needs and desires?

90 percent of our time on mobile is spent on email & messaging platforms. Leading messenger service Facebook Messenger has 1.2 billion monthly users as of April 2017. In the same month, Chinese social app giant Weixin, which is internationally known as WeChat, reached close to 1 billion monthly users. The challenge – in all areas and specifically in e-commerce – is to foster a loyal relationship with customers. 

Are chatbots the answer?

Help us shape our next white paper and complete this 5-minute survey.